Frequently asked questions
If something is not covered here, email support@operatoros.app.
What is OperatorOS?
OperatorOS is an iPhone and iPad app for an individual retail leader. It keeps store records, visits, notes, recordings, performance context, and follow-ups in one private workspace.
Who is it for?
It is intended for district managers, area managers, regional leaders, franchise operators, and other people who personally oversee several retail locations.
Is it a team task-management platform?
No. OperatorOS is currently a single-user product. It does not replace a company communication, scheduling, HR, audit, or frontline task system.
When does the Pro trial begin?
Eligible new subscribers can start a one-month trial only after confirming it on Apple’s purchase sheet. Creating an account and setting up stores does not start it.
What remains free?
Store and visit records, commitments, performance history, CSV import and export, and CarPlay remain available without a Pro subscription.
What does Pro add?
Pro adds assisted daily planning, pre-visit briefs, recording summaries, meeting and interview analysis, and day or period recaps.
Does it work without a connection?
Core records are cached on the device and synchronize when a connection is available. Some assisted features require a network connection to process current data.
Where is my data stored?
OperatorOS stores synchronized account data in Google Firebase under your authenticated account. Review the Privacy Policy for the current categories of information and processing details.
What devices are supported?
The current app requires iOS or iPadOS 18 or later. A web companion is also available for supported account workflows.