Frequently asked questions
If something is not covered here, email support@operatoros.app.
What is OperatorOS?
OperatorOS is a notebook for an individual retail manager, whether you run one store or oversee several. Keep store visits, people notes, interviews, meetings and follow-ups together. Capture on iPhone or iPad, review saved records in the web companion and connect supported AI assistants with Pro.
Who is it for?
It is for store managers, site managers, general managers and leaders overseeing several locations. Choose a starting view for one location or several, with the same private People notebook, meetings, interviews and follow-ups.
Do the people in my notebook need accounts?
No. People are private records in your notebook, including associates, leaders and other contacts. Adding a person does not invite them or give them access.
Do I need an AI assistant to use OperatorOS?
No. Your notebook works in OperatorOS. Save and review store records, people notes and follow-ups directly. Connecting a supported AI is an optional Pro feature for using those saved records from an assistant you choose.
What happens if I change AI assistants?
Your saved records stay in OperatorOS. Connect another supported assistant to the same account and authorize the records it may access. Ask it to retrieve the information you need. Provider availability and tools vary; a connection does not copy private chats between services.
Will another AI remember my whole conversation?
Connected assistants can retrieve records saved in the same OperatorOS account, subject to your permissions and their supported tools. Private chats do not automatically transfer. Confirm that an update was saved before asking another assistant to retrieve it.
Is it a team task-management platform?
No. OperatorOS is currently a single-user product. It does not replace a company communication, scheduling, HR, audit, or frontline task system.
When does the Pro trial begin?
Eligible new subscribers can start a one-month trial only after confirming it on Apple’s purchase sheet. Creating an account and setting up stores does not start it.
What remains free?
Store and visit records, commitments, performance history, CSV import and export, and CarPlay remain available without a Pro subscription.
What does Pro add?
Pro adds assisted daily planning, pre-visit briefs, recording summaries, meeting and interview analysis, and day or period recaps.
Does it work without a connection?
Core records are cached on the device and synchronize when a connection is available. Some assisted features require a network connection to process current data.
Where is my data stored?
OperatorOS stores synchronized account data in Google Firebase under your authenticated account. Review the Privacy Policy for the current categories of information and processing details.
What devices are supported?
The current app requires iOS or iPadOS 18 or later. A web companion is also available for supported account workflows.